We want to provide you with one of the best Usenet services in the industry. As we grow and improve, your feedback is an important part of shaping our service while we help our customers. We’re happy to answer any of your questions or assist you with any problems you may encounter during your experience with using Tweaknews.
All support requests are handled on a first come, first serve basis. To make sure you get the most out of your Tweaknews subscription and get quicker resolution, please take your time filling out the form below. Be as detailed as you can. We want to assist you as much as possible and address your issue to the best of our ability, so the more information you can provide, the better we can help you. Please take a look through our FAQ's first, as many common issues have been answered in regards to General Service Issues, Newsgroup Software, Usenet Techniques, Connection Speed, and Using Newsgroups.
If you do not have any questions or issues, feel free to simply give us general feedback. Tell us how much you love our service or if there are any areas you think we could improve on. We love hearing our users’ opinions.
Your message will usually be answered within five business days, though we often respond faster. Please be sure to provide your customer number or your email address so we know how to find you. You can fill out our contact form below.